accessibility

accessibility

accessibility

Last Updated: September 2, 2025

At SoJeanStyle, we are committed to ensuring digital accessibility for people with disabilities. We believe in inclusivity and are continually improving the user experience for everyone by applying the relevant accessibility standards. Our goal is to provide a seamless and enjoyable shopping experience for all our customers, regardless of their abilities or the assistive technologies they use.

Our Commitment

We strive to uphold the highest level of accessibility by conforming to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA210. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We are dedicated to:

  • Perceivability: Ensuring all users can perceive the information being presented.

  • Operability: Making all functionality available from a keyboard and providing ample time to interact with content.

  • Understandability: Making text readable and predictable and providing input assistance to avoid and correct mistakes.

  • Robustness: Maximizing compatibility with current and future user tools, including assistive technologies.

Measures We're Taking

To fulfill our commitment, we are taking the following measures:

  • Integrating Accessibility: We have integrated accessibility into our development and content creation processes.

  • Technical Audits: We employ both automated testing tools and manual audits to identify and rectify accessibility barriers.

  • Staff Training: Our team receives ongoing training on accessibility best practices to ensure new content and features are born accessible.

  • Third-Party Apps: We utilize and will continue to evaluate third-party Shopify applications designed to enhance accessibility on our store7.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following environments:

  • Browsers: Latest versions of major browsers including Chrome, Firefox, Safari, and Edge.

  • Assistive Technologies: Compatible with screen readers like JAWS, NVDA, and VoiceOver.

Known Limitations & Alternatives

Despite our best efforts, some areas of our website may not be fully accessible. We are actively working to improve these areas. The following are known limitations and suggested alternatives:

Known Limitation Description Alternative
Third-Party Content Some embedded content from third-party vendors (e.g., social media feeds) may not be fully compliant. Please contact us for the information contained in the embed, and we will provide it to you in an accessible format.
PDF Documents Some older product lookbooks or marketing materials may be in PDF format that is not fully accessible. Upon request, we can provide the content of any PDF in an alternative format like plain text or HTML.
User-Generated Content Product reviews submitted by users may not meet all accessibility standards. We monitor reviews and will work to remediate any accessibility issues found. Please contact us if you encounter a specific issue.
Product Images While we add alt text to all our product images, we are constantly working to make these descriptions more detailed and accurate. If you need a more detailed description of a product's visual attributes, please contact us.

Feedback & Contact

We welcome your feedback on the accessibility of SoJeanStyle. Please let us know if you encounter any barriers:

  • Email: contact@sojeanstyle.com

  • Phone: +1 (464) 444-6099

  • Mailing Address: 5901 Virginia Ave N, Minneapolis, Minnesota 55428, United States

We try to respond to feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response to your feedback, you can escalate your complaint. We are committed to resolving any issues in a timely and fair manner.

Accessibility Features on Our Site

We have implemented several features to make our site more accessible, including2710:

  • Keyboard Navigation: Our site can be navigated using a keyboard.

  • Screen Reader Compatibility: We strive for compatibility with common screen readers.

  • Alt Text for Images: Meaningful images contain descriptive alt text.

  • Color Contrast: We maintain sufficient color contrast between text and background.

  • Form Labels: All form fields have associated labels for clarity.

  • Resizable Text: Text can be zoomed up to 200% without loss of content or functionality.

We also use an accessibility widget that allows users to adjust the UI and design to better suit their individual needs, such as changing color contrasts, increasing text size, and pausing animations7.

Ongoing Efforts

Accessibility is an ongoing journey. We are committed to regularly reviewing and updating our website to ensure we not only meet but exceed accessibility standards and provide an inclusive experience for all1.

This statement was approved by the management of SoJeanStyle.